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RETURN POLICY

Greetings at SKLDJBJD! We're dedicated to delivering top-notch furniture and a delightful shopping journey. Should your purchase not meet your expectations, our Return Policy is here to facilitate a hassle-free resolution. Please review the following guidelines attentively:


1. Return Eligibility


- **Time Limit:** Returns are accepted within 30 days of item receipt. Late requests won't be entertained.

- **Product State:** Items must be in their original, unused condition, complete with packaging and tags, to be returnable. Assembled or used items are non-returnable.

- **Custom Orders:** Tailor-made or special orders are not returnable. Double-check your order details before confirming.


2. Initiating a Return


- **Return Request:** Reach out to our customer service at support@SKLDJBJD.shop to initiate a return. Provide your order number, product details, and the reason for the return.

- **Confirmation:** We'll review your request within two business days and email you the return process instructions.

- **Shipping:** You're responsible for the return shipping costs. Return the item to the address specified in the confirmation email and retain your receipt for tracking.


3. Refund Procedure


- **Timeline:** Refunds are processed within seven business days after we receive and verify the item. Refunds will be credited to your original payment method.

- **Shipping Fees:** Initial shipping charges are non-refundable, and you cover the return shipping costs.


4. Exchanges


- We don't currently facilitate direct exchanges. To exchange an item, return the original and place a new order for the desired product.


5. Reaching Out


- For any queries or further support, contact our customer service at:

 - **Email:** support@SKLDJBJD.shop


We appreciate your choice of SKLDJBJDand are excited to continue offering you premium furniture!