Customized Details

TERMS OF SETVICE

Greetings at SKLDJBJD! We're dedicated to offering you premium furniture and a superior shopping experience. Should your purchase not meet your expectations, our Return Policy is here to make the process straightforward. Please review the following conditions:


1. **Return Eligibility**


  - **Time Limit:** You can initiate a return within 30 days of receiving your item. We won't accept returns requested after this period.

  - **Product State:** Items must be in their original, unused condition, with all packaging and tags intact to be eligible for return. Assembled or used furniture is not returnable.

  - **Custom Orders:** Tailor-made or special orders are non-refundable. Please verify your order details before confirming.


2. **Return Procedure**


  - **Return Request:** Reach out to our customer service at support@SKLDJBJD.shop to start the return process. Provide your order number, product details, and the reason for the return.

  - **Confirmation:** We'll review your request within two business days and email you the return process instructions.

  - **Shipping:** You are responsible for the return shipping costs. Return the item to the address specified in the confirmation email and retain your shipping receipt for tracking.


3. **Refund Details**


  - **Timeline:** We'll process your refund within seven business days after receiving and inspecting the item. Refunds will be made to your original payment method.

  - **Shipping Fees:** Initial shipping charges are non-refundable, and you cover the return shipping costs.


4. **Exchanges**


  - We don't offer direct exchanges. To exchange an item, return the original and place a new order for the desired product.


5. **Contact Information**


  - For any questions or further assistance, contact our customer service team at:

   - **Email:** support@SKLDJBJD.shop


Thank you for choosing SKLDJBJD. We're excited to continue providing you with exceptional furniture!